Privacy Policy
HCC Documentation Partners LLC respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit our website, create an account, purchase a membership, or use our training services.
Information We Collect
We may collect information that you voluntarily provide when using our website or services, including your name, email address, account information, communications with us, membership information, and information related to your use of the training platform.
We may also receive limited technical information associated with website use, such as browser type, device information, IP address, and website activity, depending on the services and technology providers used to operate the website.
Payments
Membership payments are processed through third-party payment processing services. HCC Documentation Partners does not require users to provide full payment card information directly to us through the training platform. Payment processors may collect and process payment and billing information according to their own privacy policies and security practices.
How We Use Information
Information may be used to create and maintain user accounts, provide access to purchased services, process and administer memberships, communicate with users, provide customer support, improve our educational services, maintain website security, prevent misuse, and comply with applicable legal obligations.
Account and Membership Information
Account information may be used to determine access to membership features and training content. Certain service providers may process account information on our behalf in order to provide authentication, hosting, payment processing, and related website functionality.
Third-Party Service Providers
We use third-party service providers to operate portions of our website and services. These providers may process information as necessary to perform services such as website hosting, user authentication, payment processing, security, and technical operations.
Their handling of information is also subject to their respective terms, privacy policies, and security practices.
Training Data and Protected Health Information
The HCC Documentation Partners Training Lab is designed for simulated educational use. Users should not enter, upload, submit, or otherwise provide real patient information, protected health information (PHI), or other confidential patient data through the training environment unless HCC Documentation Partners expressly provides a service designed and authorized for that purpose.
Information Sharing
We do not sell personal information. Information may be shared with service providers when reasonably necessary to operate the website, process transactions, maintain accounts, provide requested services, protect the security or integrity of our services, or comply with legal obligations.
Data Security
We use reasonable administrative and technical measures intended to protect information associated with our services. However, no website, online service, or electronic transmission can be guaranteed to be completely secure.
Data Retention
Information may be retained for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements, maintain security, and satisfy applicable legal or regulatory requirements.
Your Choices
You may contact us to ask questions about personal information associated with your account or to request available updates or corrections. Certain records may need to be retained for legitimate business, security, legal, or transaction-record purposes.
Children's Privacy
Our services are intended for adults and professionals and are not directed to children under 13. We do not knowingly seek to collect personal information from children under 13 through the training platform.
Changes to This Privacy Policy
We may update this Privacy Policy as our services, technology, or legal obligations change. Updates will be posted on this page with a revised effective date when appropriate.
Contact Us
Questions about this Privacy Policy may be sent to:
HCC Documentation Partners LLC
audit@hccdocumentationpartners.com